Terms of Service — SHARK THE BOX
Please read these Terms of Service carefully before accessing or using our website. By visiting sharkthebox.com, placing an order or creating an account, you agree to be bound by the following terms and conditions.
sharkthebox.com is operated by SHARK THE BOX, a commercial brand based in France. This website is built and hosted on the Shopify platform, operated by Shopify Inc. (151 O'Connor Street, Ground floor, Ottawa, Ontario, K2P 2L8, Canada), and runs on OVH Cloud infrastructure (2 rue Kellermann, 59100 Roubaix, France).
Throughout these Terms of Service, the terms "we," "us" and "our" refer to SHARK THE BOX. The terms "you" and "your" refer to the visitor, user or customer accessing this website.
These Terms of Service apply to all users of the site, including browsers, customers and contributors of content.
By using this website, you represent that you are at least 18 years of age, that you have the legal capacity to enter into a binding agreement, and that you will use our website in compliance with applicable laws and these Terms of Service.
SECTION 3 — PRODUCTS AND SERVICES
SHARK THE BOX sells premium iPhone accessories bundled into a curated collection called "The Box." All products are physical goods shipped internationally.
We make every effort to accurately display the products sold on this website, including descriptions, images and specifications. Some images and videos featured on our website may be sourced from social media platforms for illustrative and marketing purposes. However, the product you receive is identical in quality, composition and functionality to what is described and depicted. We do not misrepresent our products.
3.2 — Reviews and Social Proof
Customer reviews displayed on our website are sourced from verified purchasers of the same product through our supplier network. These reviews reflect genuine customer experiences and are not fabricated or incentivized.
3.3 — Product Availability
All products are offered subject to availability. We reserve the right to limit quantities, discontinue products or modify product offerings at any time without prior notice.
SECTION 4 — PRICING AND CURRENCY
All prices displayed on sharkthebox.com are in US Dollars (USD) unless otherwise stated. Prices are subject to change without notice. The price applicable to your order is the price displayed on the product page at the time you complete checkout. We are not obligated to honor pricing errors.
SECTION 5 — ORDERS AND PAYMENT
By placing an order, you make an offer to purchase the selected products at the displayed price. We reserve the right to accept or refuse any order at our sole discretion, including in cases of suspected fraud, pricing errors or product unavailability.
Upon successful placement, you will receive an automated order confirmation email. This email constitutes acknowledgment of receipt of your order, not acceptance. Order acceptance occurs when your payment is confirmed and your order is dispatched.
Payments are processed securely through Shopify's certified payment infrastructure, which is PCI-DSS compliant. We accept major credit cards including Visa, Mastercard and American Express, as well as other payment methods displayed at checkout. We do not store, access or process your payment card information directly.
If your payment fails or is declined, your order will not be processed. Please verify your payment information and try again, or contact your bank.
SECTION 6 — SHIPPING AND DELIVERY
Orders are dispatched within 24 hours of confirmed payment on business days. International delivery timeframes vary by destination. Full details are available in our Shipping Policy at sharkthebox.com/pages/shipping-policy.
SHARK THE BOX is not responsible for delays caused by customs, carriers or circumstances beyond our control. Delivery timeframes are estimates only.
SECTION 7 — RETURNS AND REFUNDS
Our Refund Policy is available in full at sharkthebox.com/pages/refund-policy. By placing an order, you acknowledge and agree to the terms of our Refund Policy.
SECTION 8 — INTELLECTUAL PROPERTY
All content published on sharkthebox.com, including but not limited to text, graphics, logos, product descriptions, images and design elements, is the exclusive intellectual property of SHARK THE BOX or its licensed content partners and is protected under applicable copyright and trademark laws.
You may not reproduce, distribute, modify, display or exploit any content from this website without prior written consent from SHARK THE BOX.
SECTION 9 — PROHIBITED USES
You agree not to use this website for any unlawful purpose or in any way that could harm, disable or overburden our infrastructure. Prohibited uses include but are not limited to:
- Attempting to gain unauthorized access to any part of the website
- Using automated tools to scrape, crawl or harvest data
- Submitting false, misleading or fraudulent information
- Impersonating another person or entity
- Engaging in any activity that violates applicable laws or regulations
SECTION 10 — DISCLAIMER OF WARRANTIES
This website and its content are provided on an "as is" and "as available" basis without any warranties of any kind, express or implied. SHARK THE BOX does not warrant that the website will be uninterrupted, error-free or free of viruses or other harmful components.
SECTION 11 — LIMITATION OF LIABILITY
To the fullest extent permitted by law, SHARK THE BOX shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of this website or our products, including but not limited to loss of data, loss of profits or business interruption.
Our total liability to you for any claim arising from your use of this website or purchase of our products shall not exceed the amount you paid for the order in question.
SECTION 12 — GOVERNING LAW AND JURISDICTION
These Terms of Service are governed by and construed in accordance with French law. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the competent courts of France.
If you are a consumer located in the European Union, you may also benefit from the mandatory consumer protection provisions of your country of residence.
SECTION 13 — CHANGES TO THESE TERMS
We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon publication on this page. Your continued use of the website following any changes constitutes acceptance of the updated terms. We encourage you to review this page periodically.
For any questions regarding these Terms of Service:
Email: support@sharkthebox.com
Country of operation: France